Terms of Service
These Terms of Service explain how Retromania Video Games operates, your responsibilities as a customer, and our policies regarding purchases, payments, shipping, returns, and website usage when you visit or make a purchase from:
https://retromaniavideogames.shop
By accessing our website or placing an order, you agree to the terms and conditions described in this agreement.
Business Information
Retromania Video Games is an online retailer offering desk accessories, monitor riser stands, desktop organizers, and workspace products designed to improve gaming setups, home offices, and everyday desktop environments.
When you shop with us, you are entering into a transaction with:
Business Name:
Retromania Video Games
Website:
https://retromaniavideogames.shop
Customer Support Email:
support@retromaniavideogames.shop
Phone:
+1 832 732 2571
Store Location:
239 Greens Rd,
Houston, TX 77060,
United States
Products and Ordering
When you purchase products from our store, the following conditions apply:
- All products are subject to availability.
- We reserve the right to limit quantities or discontinue products without prior notice.
- Product images and descriptions are displayed as accurately as possible; however, slight variations may occur due to screen settings, lighting, or manufacturing differences.
- We reserve the right to refuse or cancel orders due to incorrect pricing, inventory issues, address verification problems, or suspected fraudulent activity.
- Customers are responsible for reviewing product details, specifications, measurements, and compatibility information before completing a purchase.
Pricing and Payment
We accept available payment methods displayed at checkout, which may include:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- And PayPal
- Other supported payment methods
All transactions are processed in:
USD ($ – United States Dollars)
Payments are securely processed through trusted third-party payment providers.
We do not store or have access to your complete payment card information.
Customers agree to provide accurate billing and shipping information when placing an order.
Shipping and Delivery
We handle shipping under the following terms:
- We currently ship within the United States only.
- Orders are processed within 1–3 business days after payment confirmation.
- Estimated delivery time is 6–13 business days depending on location and carrier service.
- Shipping charges (if applicable) are displayed clearly during checkout.
- Orders are shipped using reliable carriers, which may include USPS, UPS, and FedEx.
Customers are responsible for providing accurate shipping information.
Please inspect your package upon delivery and contact us if any damage or issue occurs.
Returns and Refunds
We accept returns under the following conditions:
- Return Window: 30 days from the delivery date.
- Product Condition: Items must be new, unused, and returned with original packaging and included components when applicable.
- Return Method: By Mail.
- Return Process: Customers must contact our support team before returning any product.
- Return Shipping: Customers are responsible for return shipping costs for change-of-mind returns.
- Defective, damaged, or incorrect items: We will review the issue and provide appropriate return assistance.
- Refund Processing Time: Refunds are processed within up to 7 business days after approval.
Returns sent without prior approval may not be accepted.
For complete details, please review our Return and Refund Policy.
Product Care and Usage
Customers should use products according to their intended purpose.
Retromania Video Games is not responsible for damage caused by:
- Improper use
- Incorrect installation
- Product modification
- Accidental damage
- Misuse or neglect
Customers should follow any product instructions or recommendations provided with their order.
Damaged or Defective Items
If your product arrives damaged or defective:
- Contact us within 48 hours of delivery.
- Provide your order number.
- Provide clear photos of the product and packaging.
Our team will review your request and provide the appropriate solution.
Intellectual Property
All content available on this website, including:
- Images
- Text
- Logos
- Graphics
- Product descriptions
belongs to Retromania Video Games and is protected by applicable copyright and intellectual property laws.
Unauthorized use or reproduction of website content is prohibited.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and delivery
- Website analytics
- Customer support services
These providers only access information necessary to perform their services.
Limitation of Liability
Retromania Video Games is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
Our maximum liability is limited to the amount paid by the customer for the purchased product.
Governing Law
These Terms of Service are governed by the laws of the United States and applicable laws of the State of Texas, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page and will become effective immediately after publication.
Continued use of our website after changes means you accept the updated Terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Shop Name: Retromania Video Games
Phone: +1 832 732 2571
E-mail: support@retromaniavideogames.shop
Store Location: 239 Greens Rd, Houston, TX 77060, United States
Contact Form: CLICK HERE
Store Business Hours:
- Friday – Sunday: 10:00 AM – 7:00 PM
- Monday – Thursday: Closed
Response Time: We respond within 24 hours.
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